Delivery Information

Easter Greens makes living a vegan lifestyle easy. Place an order before 2pm and we’ll deliver it to you the next working day!

Finding genuinely vegan items at the grocery store takes effort. You have to painstakingly read each product label to ensure they’re truly vegan. It’s enough to make you wish that there was a grocery store that catered just for you.

Easter Greens is Scotland’s only 100% vegan grocery store. We’re the top vegan delivery the UK has to offer, providing our customers with an extensive selection of vegan products. 

We make it simple: order your items online for overnight delivery to most of the mainland UK. We support local businesses for the best freshness.

Vegan delivery to most of mainland UK       

Where do you deliver to?

We deliver almost anywhere in mainland UK using DPD courier services.

Unfortunately we don't cover the Highlands and Islands or Northern Ireland at the moment but we are working on this and hope to provide that service soon. 

The following postcodes are currently outwith our delivery area:

 AB  36-38 55-56 Northern Highlands
BT ALL Northern Ireland
FK 17-21 Argyll
GY ALL Guernsey
HS ALL Northern Highlands
IM ALL Isle of Man
IV ALL Northern Highlands
JE ALL Jersey
KA 27 Arran
KA 28 Argyll
KW ALL Northern Highlands, Orkney, Shetland
PA 20-99 Argyll
PH  19-29 32-33 45-48 Northern Highlands
PH  30-31 34-44 49-99 Argyll
ZE ALL Orkney, Shetland

How much does delivery cost?

Delivery is free for orders over £75

We charge a flat rate of £6 for orders under £75

There’s no minimum order for delivery

When will my order arrive?

Deliveries are made by DPD courier Monday to Friday.

If you order before 2pm (Sunday - Thursday) we will dispatch your order the same day for next day delivery.

Orders placed between 2pm Thursday and 2pm Sunday will be delivered on Monday. 

Once we've booked your delivery in you will receive an email and/or confirmation text from DPD. You will then be able to track your delivery and get arrival updates directly from them.

What about bank holidays?

DPD do not collect from us, or make deliveries to you, on bank holidays. Below are the 2021 holiday dates for DPD. If you place an order on or around these times, please expect it to take a little longer to reach you. 

Friday 2 April Good Friday
Sunday 4 April Easter Sunday
Monday 5 April Easter Monday
Monday 3 May Early May Bank Holiday
Monday 31 May Spring Bank Holiday
Monday 30 August Summer Bank Holiday
Saturday 25 December Christmas Day
Sunday 26 December Boxing Day
Monday 27 December Christmas Day (Substitute Day)
Tuesday 28 December Boxing Day (Substitute Day)

What happens if I miss my delivery?

DPD will send you a text or email on the day of your delivery to provide you with a 1hr delivery window. If you're not in they will try to leave it in a safe place or with a neighbour.

If you've provided instructions at the checkout for leaving your items in a safe place we will pass that on to them. You can also follow the instructions in the text/email from DPD to update or provide this information directly.

For orders with chilled goods, DPD will attempt to deliver it again the next day but if there is still no one at home, no safe place, or no neighbour to leave it with it then unfortunately the package will be be destroyed due to food safety legislation. Compensation will not be provided in this situation and we will not be able to provide a replacement or refund. 

For orders with non-chilled goods that have several failed delivery attempts, DPD will return the package to us and we will contact you to discuss the next steps.

What if an item is out of stock?

We’ll try to contact you to let you know. If we can, we’ll provide a similar substitute. If not, we won’t charge your card for the item. 

Can I get frozen items delivered?

Not currently. We are looking in to packaging options for this and hope to be able to provide this option in the future. 

Can I order vegan bread and pastries?

Yes you can! We do need your order in a little earlier - by 11am - so that we can order from the bakery for you. Your order will then be dispatched +1 day. Check the full details here

Can I change my order after I've submitted it?

We usually start packing your order as soon as it comes in so we're not usually able to make changes. If you reply to your order confirmation email we'll do our best to help you. 

What about the environmental impact?

We try to use minimal packaging, often reusing boxes that our products arrived in. All the boxes and any paper void fill are recyclable.

For chilled items we do use a chilled bag and ice pack which is not currently recyclable, however you can reuse the ice pack by simply popping it in the freezer an re-freezing it. Great for keeping your chilled items cool when you go for a picnic!

We chose to work with DPD due to their environmental policy and their commitment to prevent or minimise pollution and reduce the impact of their vehicle fleet.

We source a lot of our products locally to our Edinburgh stores, reducing the mileage that they've travelled to us before being sent on to you.

Can I collect my order from one of your stores?

We don't offer a click and collect service but you are welcome to visit our stores which are open 7 days per week. 

Can I order by phone?

At the moment we are not able to take orders by phone. All of our products available for delivery are listed on our website.

Are you ready to sample the freshest and tastiest vegan goodies? Complete your order online to get them delivered to your door tomorrow.

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